Leading Minds in Translation Services
Meet our talented and eminently experienced leadership team. Learn more about the individuals that make The Masha Krupp Translation Group Ltd. (MKTG) not only the best in Ottawa, but the best in Canada.
Masha Krupp, President & CEO
Growing up in a Russian-speaking family, Masha went on to learn seven languages, all of which she is able to translate. Today, Masha is an accomplished and award-winning entrepreneur, a leading Canadian businesswoman and a prominent philanthropist. Since founding The Masha Krupp Translation Group Ltd. in 1992 with nothing more than a couple of employees and a big idea, Masha has built the company into the largest Canadian-owned linguistic services firm in the country.
Most people understand that building a successful business requires vision and a relentless work ethic. Masha believes that integrity and compassion are just as important in building and running a healthy and profitable organization! In addition to her admirable business success, Masha never forgets the communities that have helped her to grow. Each year, 10 to 15 percent of MKTG’s operating profits are given to local, national and international charities. Masha’s charitable giving has not gone unnoticed; in 2007 she was named one of the Top 50 People in Ottawa by Ottawa Life Magazine. Most important, Masha’s positive attitude, leadership and drive for the highest possible achievement ensure that MKTG will remain a success — as well as an employer of choice — for many years to come.
Guylaine Waldron, General Manager
Guylaine joins MKTG from Quebec City, bringing her invaluable management and operational experience to the MKTG team. In her role, Guylaine brings a rare blend of hands-on capability and strategic thinking that drives our operations toward continuous improvement, all with an eye to better serving our clients. A life-long service professional, Guylaine translates the expectations of MTKG’s clients for white-glove project management and premium quality linguistic services into a highly reliable, streamlined and responsive business operation. Day-to-day, Guylaine leads, markets, and organizes on the planning side of things, while also ensuring that each client deliverable is on schedule and to expectation.
Before joining MKTG, Guylaine held senior client-service and operations positions with Hilton Hotels and Fairmont, among others. Often responsible for hundreds of employees, budgets of several million dollars and union negotiations, Guylaine is an experienced professional with serious business acumen and negotiation skills. With her impressive background in world-class hotel management, Guylaine brings new energy to head office in the form of insights and strategic direction that will ensure we grow optimally in the years ahead!
Alex Krupp, Director of Human Resources
The renaissance man of MKTG, Alex has taken on — and excelled with — a number of key roles in the company since it was founded in 1992. Beginning as a Russian-to-English translator, Alex later became responsible for MKTG’s renowned Research and Terminology Division. In his present role, Alex runs our entire Human Resources operation, both in Canada and internationally. He is responsible for acquiring and retaining MKTG’s top-notch talent, now well over 200 professionals who work primarily from the corporate headquarters in Ottawa and many others around the globe.
Alex’s secret (and most important) innate talent: his chameleon-like ability to take on new roles and successfully address any situation. It is this quality that makes him an absolutely vital member of our team!
Jason Kindree, Manager, Special Projects
An accomplished author, Jason brings a diverse skill set to MKTG. He originally started at the company as a research assistant and, after spending time overseas, returned to the team in 2008 as Manager of Special Projects. In his role, Jason currently oversees MKTG’s special projects, with a particular focus on employee development, training, multimedia translation requests and other large-scale or special-skill opportunities that require his unique blend of project management capability and technical knowledge.
Before joining MKTG, Jason was active in the publication of English-language textbooks for specialized proficiency tests, such as TOEFL. A world-traveler, Jason has taught English as a second language for several years. His next task will involve helping to further diversity the company’s new media capabilities and business portfolio; 2011 will be a busy year!
François Caza, Team Leader, Terminology and Research
François leads MKTG’s research and terminology programs, helping us lower costs and improve quality for all of our clients. He can also be counted on to entertain staffers with his travel tales! Before joining MKTG, François taught French in Asia for four years, heading the English Departments at two schools in Thailand and overseeing 40 English-language camps in Thailand.
François certainly understands the importance of languages, as well as the art of careful and precise communication. He also has extensive credentials in IT training and finance, and has spent 10 years involved in a wide range of volunteer activities. A valued member of our team, François is well traveled, successful and multi-talented. He has extraordinary expertise in languages, technology, finance and community service.
Theresa MacDonald, Team Leader, CRA Control Centre
Theresa joined MKTG’s data entry team in 1997. A company veteran with a remarkable proclivity for hard work, she has held a variety of roles in MKTG’s Control Centre, working her way up to Team Leader. Today, she supervises key administrative processes related to translation and revision.
In her role, she manages document flow across MKTG’s translation and quality assurance processes. She keeps in touch with translation status on an hourly basis to ensure that every deadline is met. Theresa’s strong commitment to customer service and quality of work as well as her strong organization and task management skills have been invaluable to MKTG and to our clients.
Geneviève Leclair, Team Leader, Quality Control
Geneviève joined MKTG’s data entry team in 2009. A deeply conscientious employee, her keen eye for details and her reliability have enabled her to rise quickly through the ranks! Today, with the equanimity that comes from a refined and careful eye, she helps the company meet the high expectations of MKTG’s clients for quality as our team leader of quality control.
In her role, Geneviève provides a senior point of quality control for high-profile translations while also supervising all quality control processes at MKTG. Geneviève’s commitment to good process, teamwork and nothing but the highest quality for MKTG clients has helped MKTG grow to be the largest Canadian-owned translation firm in Canada.
Jannet Soler, Manager, Translation Coordination
Fluent in Spanish, French and English, Jannet brings a strong background in both client service and translation theory and hands-on translation experience to MKTG’s team. In her role as Manager, Translation Coordination, Jannet ensures that documents are assigned, completed and sent out on time and on target to a multitude of clients.
Jannet brings an energetic and enthusiastic attitude to MKTG, covering everything from client response to operations. She likes to be in the thick of it! Before joining MKTG, Jannet held various marketing, client service, translation and English-language teaching roles. Having taught English for five years and having spent nearly seven as an administrative officer with MKTG, Jannet possesses the ideal skill set to oversee some of our most critical operations.
